You can stay indoors and indulge on the beachfront view or you can trek into the eclectic neighborhood of Condado; it doesn’t matter. When you stay at the San Juan Marriott Resort and Stellaris Casino you can enjoy the best of both worlds.
The hotel sits on a knoll in this trendy barrio of San Juan just five miles from the Luis Muñoz Marín International Airport, across the street from the Hard Rock Cafe in San Juan and within walking distance of some fine local restaurants.
The joyful experience starts from the moment you walk through the front door: the friendly staff greets you as it helps navigate the relatively hassle-free check-in process. No moment is wasted. While you are standing at the front desk waiting for the key to your room, a courteous attendant highlights some of the hotel amenities. The 21-story structure has plenty of goodies.
From a free bike ride, yoga classes to complimentary drinks at the bar, the hotel has a wide range of activities for all tastes and ages. The main attraction for kids is the pool with a 90-foot spiral water slide. If your small ones are into sports, the resort also has on-site tennis courts, beach volleyball facilities and an arcade for the not so athletic one.
Adults are not forgotten: saunas, rooms with stunning ocean views, a 24-hour casino, the Red Coral Lounge, which offers salsa lessons and has live salsa music on Fridays and Saturdays as well as Top-40s music Sundays and Thursdays, and food, a lot of food. Some hotels have a poor gastronomic offerings, but not the San Juan Marriott. You can savor real Puerto Rican coffee and a piece of old-fashion dense cornbread at La Panadería, the hotel’s coffee shop.
For lunch and dinner: Restaurant Gingambó has a tasty menu that mixes a la carte Caribbean dishes with an impressive buffet that has options for vegetarian eaters. A good list of wines and for smokers, or adventurers, a selection of Cuban cigars complements the experience.
To showcase its new offerings, the San Juan Marriott Resort and Stellaris Casino invited a group of journalists to spend the weekend at the hotel.
Joaquín Cruz, the resort’s marketing manager, told THE WEEKLY JOURNAL that the San Juan Marriott will soon embark on an $80 million renovation of its 404-room main tower.
To avoid major interruptions, the hotel will close four floors at a time to renovate in phases. This renovation will follow the same color palette that was used when remodeling the rooms on the second tower.
This second tower was severely damaged after Hurricane María ravaged the island in 2017. While the hotel remained in operation during and immediately after the hurricane, it underwent a small transformation.
With an investment of $20 million, it sought a new appearance for the 123 rooms located in the second tower, which now feature an ultra-modern, uncarpeted look in shades of grays and white. You will even find mouthwash on the bathroom sink without having to ask for it a the main desk. Maybe that attention to detail and the excellent service are the reasons the hotel gets high grades on TripAdvisor and other online ranking sites.
“We invest a lot in service. We have on-board training,” Cruz said.
The hotel has 450 employees and starts its operations each day with a meeting where the ratings and reviews are assessed to make adjustments. It shows.