For the second consecutive year, Planet Fitness has been named to Newsweek's list of "America's Best Companies for Customer Service," ranking number 2 in the Fitness Centers Category.
Planet Fitness has 12 clubs in Puerto Rico, primarily in the San Juan metro area, according to the company’s website.
Newsweek selected "America's Best Companies for Customer Service" based on an independent survey from more than 20,000 U.S. customers who have either made purchases, used services, or gathered information about products or services in the past three years. Customers were asked whether they would recommend brands to friends or family; they were also asked to assess brands in the following areas: quality of communications, professional competence, range of services, customer focus, and accessibility.
"These rankings are a testament to our entire system's commitment to our mission of providing affordable, judgement free fitness to as many people as possible," said Chris Rondeau, the CEO of Planet Fitness.